The Crain Group is an independent agency comprised of three core divisions: Commercial Solutions, Employee Benefits, and Personal Solutions. Together, we help both businesses and individuals surrounding the Knoxville, Tennessee area mitigate risk by offering a full suite of customized Auto / Car Insurance, Home Insurance, and Business / Commercial Insurance solutions and tools.
We are a privately owned independent insurance agency, but our expertise and investments in technology allow us to offer more benefits than our larger competitors. Our expertise allows us to offer more choice in products and also the capacity to provide important value-added services to business clients in the areas of human resources, safety, and wellness.
Serving our communities continues to be an important part of who we are. From donating our time and resources to charities to mentoring up-and-coming professionals in the world of insurance, we are committed to making a positive impact.
An Independent Advantage
We are Independent Agents in Knoxville, Tennessee, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. The Crain Group represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.
What is an Independent Insurance Agent?
When you decide to buy a car, you wouldn't purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn't have a choice!
The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family's financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn't have a choice. The only solution would be going to that one company.
With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.
An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.
When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it's up to you to make the final choice.