Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • Samantha G.
    Great customer service!

    “The Crain Group has been the best Insurance agency I’ve ever worked with. Michael walked me through and made sure I understood everything. Great customer service!”

  • MC
    Very professional and very knowledgeable...

    “Very professional and very knowledgeable about the insurance industry. Michael helped me with my insurance needs and at the same time saved me money. Thanks again, Michael.”

  • SE
    ...honest and reliable place...

    “The Crain Group is an honest and reliable place to receive insurance of many kinds! I recommend them to anyone I know with insurance needs, or who simply need something better! 👍🏻”

  • Marnie A.
    ...great prices...

    “Michael explains what coverage you need, and why, and is able to get you a really great deal especially if you bundle your home insurance and your car insurance together. Also great prices on life insurance and liability insurance.”

  • CC
    ...honest, dependable, and works for you!

    “Insurance is the most important investment you will make for yourself. The Crain Group is honest, dependable, and works for you!”

  • Anastasia G.
    ...best place to get insurance...

    “The best place to get insurance in Knoxville!”

  • J.Wade Tipton
    5 stars!
  • Shane Anderson
    ...great service and along with that he has great knowledge!

    “Been dealing with Michael for years, great service and along with that he has great knowledge!”

  • Bobby Williamson
    Hardiest working Agent I’ve ever seen. Great guy that knows no limits!
  • Bob McCormick
    Was quick getting a quote for me and saved me quite a bit of money!

    “Fantastic company to work with! Was quick getting a quote for me and saved me quite a bit of money!”